Terms and Conditions
NEXVO™ Rideshare and Delivery Services
Effective Date: January 1, 2025
Welcome to NEXVO™, a rideshare and delivery service operated by Y&T Freedom Invest Inc. (“Company,” “we,” “our,” or “us”). By using our services, you agree to the following Terms & Conditions. If you do not agree, please do not use our platform.
1. Definitions
- “NEXVO™” refers to our rideshare and delivery platform.
- “User” refers to any individual or business using our services, including riders, drivers, senders, and recipients.
- “Driver” refers to an independent contractor providing transportation or delivery services through NEXVO™.
- “Sender” refers to a user requesting a delivery service.
- “Recipient” refers to a person or entity receiving a delivered item.
- “Service” refers to rideshare and delivery services provided through our platform.
2. Eligibility
- Users must be at least 18 years old to use our services.
- Drivers must hold a valid driver’s license and meet local regulatory requirements.
- Users must provide accurate personal information and maintain the security of their account credentials.
3. Service use
3.1 Rideshare Services
- Riders must request rides via the NEXVO™ app and pay the displayed fare.
- Drivers have the right to accept or decline ride requests.
- Riders must comply with all applicable traffic and safety laws while using our services.
3.2 Delivery Services
- Senders must ensure that all items comply with our Prohibited Items List (see Section 6).
- Deliveries must be properly packaged to prevent damage.
- NEXVO™ is not liable for lost, stolen, or damaged items during transit.
4. Payment & Fees
- Users agree to pay all applicable fees displayed in the app.
- Payments are processed via third-party payment providers.
- NEXVO™ reserves the right to adjust fares based on demand, distance, and time.
- Cancellations may incur a fee.
5. Driver Requirements
- Drivers are independent contractors, not employees of NEXVO™.
- Drivers must maintain valid insurance, vehicle registration, and a clean driving record.
- Drivers must comply with local laws and company policies.
- NEXVO™ may deactivate drivers for policy violations or unsafe behavior.
6. Prohibited Items for Delivery
Users may not send or transport:
- Illegal drugs, weapons, explosives, or hazardous materials.
- Perishable food items without proper packaging.
- Animals (unless explicitly permitted under local law and NEXVO™ policies).
- Any other items deemed unsafe by NEXVO™.
7. Liability & Disclaimers
- NEXVO™ provides a platform connecting users but does not guarantee service quality or availability.
- We are not responsible for delays, damages, or personal injuries resulting from service use.
- Users agree to use NEXVO™ at their own risk.
- NEXVO™ is not liable for third-party actions, including drivers or payment processors.
8. Account Suspension & Termination
- We may suspend or terminate accounts for violations of these Terms & Conditions.
- Users may delete their accounts at any time.
- Outstanding payments must be settled before account termination.
9. Privacy Policy
- NEXVO™ collects and processes personal data as outlined in our Privacy Policy.
- By using our services, you consent to data collection for service improvement and security purposes.
10. Dispute Resolution
- Users agree to resolve disputes through binding arbitration in New Brunswick, Canada.
- Claims must be filed within six (6) months of the incident.
- Users waive the right to file class-action lawsuits against NEXVO™.
11. Changes to Terms & Conditions
- NEXVO™ reserves the right to modify these terms at any time.
- Continued use of our services after updates constitutes acceptance of new terms.
12. Contact Information
If you have any questions about this Terms & Conditions, You can contact us:
- By visiting this page on our website: https://nexvo.ca/contact/
By using NEXVO™, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.